The sneaky economics of Ticketmaster:

Rosen believed venues, not concertgoers, were his company’s real customers, and flipped Ticketron’s model: Instead of charging venues to use their ticketing system, Ticketmaster offered to pay them with a cut of the service charges. In exchange, Ticketmaster became their exclusive ticketing platform.

Rian van der Merwe Elezea // The B-Sides